Frequently Asked Questions

You can easily place your flower orders through our website amaviflowers.com or our WhatsApp line +90 (532) 782 44 94 .

Our mobile application is coming soon!

Yes, our flowers are delivered in their freshest and liveliest form. Flowers supplied daily from our local and imported suppliers are carefully selected and presented in the best quality. We regularly renew our stock to guarantee the freshness of your order.

You can make your payments securely with your credit card or bank card. Installment options are offered for all credit cards. You can also pay with EFT/bank transfer or benefit from the collection option with a link.

Yes, we deliver to every point in Istanbul on the same day. If you request same day delivery, all you have to do is place your order by 15:00.

If you have a same-day delivery request after 15:00, you can get information from our line +90 532 782 44 94, we can help you if we have availability.

Our delivery hours are 10:00-16:00 and 16:00-20:00.

No, we only deliver flowers within Istanbul.

You can cancel your order by contacting us before it reaches the preparation stage. Each design is prepared individually, so it is possible to cancel your order before it reaches the production stage.

Refunds are made within 7-10 days, depending on the interbank transaction time.

We always carefully select the most beautiful and fresh flowers of the season for you, however, the flowers and colors of our arrangements may vary depending on the season and design suitability. The shape of the vase may vary depending on stock availability. In case of a possible change, you will be contacted and informed.

Thanks to our personalized design support, we can prepare a special design for you with the flowers and colors you want. You can easily contact our professional team.

In cases where we cannot find the recipient at the address, we first contact the recipient, and if we cannot reach the sender, we leave the item in an area where it can be received under his/her direction.

After filling in the recipient name and shipping address, you can write your own personal message in the I Want to Add a Note to My Order section.

When your order is delivered, an information e-mail is sent to you.

Yes, you can contact our team for the time and date you want.

We can provide delivery to some districts with different shipping costs. To place an order or get more detailed information, please contact us via our Whats App support line. We will be happy to help you!